Friday, 10 September 2010
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Our team of hearing professionals is equipped to provide the following services:   

Consulting

After checking out the information on our site, you'll already know a lot. However, it is easy to forget how general information applies to you, specifically. Print this list of questions, add your own, and you will be well prepared to find out what you really want to know when you talk with our hearing specialist.
  1.  What kind of hearing loss do I have? (Conductive or sensorineural?)
  2.  Is it medically treatable?
  3.  Is there anyone else I should see about this?
  4.  What are the results of my hearing tests? What's my hearing threshold?
  5.  Are there specific frequencies or types of sound I have more trouble with than others?
  6.  Is there anything I can do on my own to hear better?
  7.  What are my treatment options?
  8.  Can I prevent further hearing loss?
  9.  Will hearing aids actually improve my ability to hear?
  10.    What are the differences between basic types of hearing aids?
  11.    What kind of hearing aids would be best for me?
  12.    How are hearing aids priced? Can you break down the cost?
  13.    What's the return or trial period on the hearing aids I'm purchasing?
  14.    Are there service fees that won't be refunded if I return the hearing aids? What is covered in these fees, and how much can I expect to pay?
  15.   What kind of post-fitting and aural rehabilitation programs do you provide?
  16.   Can I expect to come back for minor alterations?
  17.   Do you provide a written contract or purchase agreement?
  18.   Is there a warranty? Who honors the warranty, you or the manufacturer?
  19.   Is there financing available for buying hearing aids?
  20.   Can I get insurance in case they're lost or damaged?
  21.   What's the average life span of a hearing aid?
  22.   What happens if my hearing aids stop working?
  23.   Do you repair them or does someone else? What will it cost?
  24.   Will I be provided with loaner hearing aids while mine are being repaired?
  25.   What happens if my hearing changes?

Screening

Unlike most medical tests, those that measure hearing ability are relatively quick and painless. Our licensed hearing specialist will probably perform 3 or 4 simple exams, which may include:
  •  An otoscopy, or looking into the ears with a lighted scope.
  •  An audiogram, a sound check that produces a mapping or graphical representation of hearing ability.
  •  A tympanogram, which measures the pressure of the inner ear and assesses the ear drum's mobility.

These tests are performed at our offices and usually take less than an hour to complete. With the information from these tests, we will be able to make an accurate assessment of your hearing capabilities and advise you of all your treatment options. In most cases, this means hearing instruments. If a medical problem is found, we will refer you to a physician.

Fitting

At first, hearing aids may feel funny in your ear. Depending on the style, there will be some part of the aid in your ear or ear canal, which you may find distracting. Minor irritation or inflammation may occur as your ear becomes accustomed to having an object in it. This is usually easily correctable through trimming and polishing by our hearing specialist. In fact, many people forget they are wearing hearing aids once they get used to them.

Maintenance

To extend the life of your hearing instruments and enhance the quality of amplification, regular maintenance is required. Following is our 10 point service program:
  1.  Clean hearing aid
  2.  Check and clean battery contacts
  3.  Remove wax from the receiver port
  4.  Replace battery tray if worn
  5.  Examine case for cracks
  6.  Check for clarity
  7.  Check for proper gain
  8.  Check for whistling
  9.  Check for volume control noise
  10.   Check for comfort.

Repairs

If your instrument is damaged, we will arrange for its repair by the manufacturer or a certified technician.

I would like to schedule a free consultation.
 

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