Our Office
As the sole provider at our Everett, Washington office, I bring a patient-centered approach, shaped by years of hands-on experience and a passion for educating people on their hearing health. I entered the industry in 2022 as a practice manager, where I focused on improving both patient care and clinic operations. From implementing electronic charting and patient texting to creating branded educational resources, my work helped drive significant growth in both patient satisfaction and clinic success. Inspired to empower patients to make better informed decisions about their hearing health, I decided to become a provider. I completed my associate degree at North Idaho College and went on to graduate from the Washington Hearing Aid Specialist Training program, earning my license in July 2024.
Since then, I’ve had the privilege of working alongside experienced hearing aid specialists and audiologists who each shared their unique insights—experience that has helped shape me into a well-rounded, resourceful provider. I’ve also invested in continued education through national conferences and regional clinical trainings to ensure I’m always growing in my ability to serve my patients. Outside the clinic, I enjoy the beautiful Pacific Northwest through hiking, kayaking, and camping. As a lifelong creative, I channel my creativity through music and photography. I’m lucky to call the Seattle area home, where I live with my wonderful spouse, our two cats, and our energetic corgi-border collie, Edith. And if you ever need me for a quick escape, you’ll find me at Pike Place Market—it’s my favorite spot in the world.
Serena Garcia is a Patient Services Coordinator. Serena was born and raised in Los Lunas, New Mexico but moved to Washington in 2022. She started working at A Plus Hearing in 2025. Serena strives to make every patient encounter a positive one. She is a lover of nature, animals, and coffee.
When Serena is not at work, you can find her gaming, exploring nature, or hanging out with her three cats.
Andrea Vintertun is a licensed Hearing Instrument Specialist. Andrea is originally from Woodinville WA, but attended the University of Oregon to get her degree in Speech and Hearing. Andrea started working at A-Plus Hearing Aid in 2010.
Your hearing health is important to Andrea and she strives to give her patients the best quality hearing.